1. General Information

The controller of personal data collected through the website info@muralis.mt is:

• Trading Name: Muralis
• Data Controller: Kyshen Invest Ltd.
• Registered Business Address:
  Caledonia Tower, No. 1
  Qui-si-sana Seafront
  Sliema SLM 2117
  Malta
• VAT Number / Company Registration Number: MT 2708 3526
• E-mail: info@muralis.mt

2. Purposes and Legal Basis for Processing

We process your personal data for the following clear and lawful purposes:

• Handling inquiries and communication – based on your explicit consent expressed by filling out and sending the contact form available on our website (Art. 6(1)(a) GDPR).
• Pre-contractual measures – to provide you with an initial offer, consultation, or estimate for wall printing services at your direct request (Art. 6(1)(b) GDPR).
• Legitimate business interests – to archive communication history, maintain customer relationships, and secure technical evidence for potential defense against legal claims (Art. 6(1)(f) GDPR).

3. Categories of Data Collected

In accordance with the online contact form deployed on our website, we process the following categories of data provided voluntarily by you:

• Name: To identify the sender of the inquiry.
• Email Address: To reply to your request and conduct digital correspondence.
• Mobile Number: To contact you directly regarding your inquiry or technical details of the project.
• Message: Any project parameters, specifications, or additional details submitted by you within the text box.

4. Data Processors and Web Infrastructure

To operate our website securely and manage online communication, your personal information may be technically processed by our trusted infrastructure service providers:

• Web Hosting Provider: Your data and form submissions may be stored and processed using hosting services provided by Hostinger.
• Domain Registry and Registrar Services: Technical registration and management of our domain are provided through NIC Malta.

Our infrastructure partners are required to protect personal data using appropriate technical and organisational security measures and in accordance with applicable data protection laws.

5. Data Retention Policy

• Data collected via the contact form is kept for as long as necessary to answer your inquiry, complete business negotiations, or maintain customer support channels.
• If negotiations do not result in a contract, your personal data and message contents will be permanently deleted from our system within 6 months of the last contact.
• If a contractual relationship is established, relevant transactional records will be retained for the period mandated under Maltese financial and tax regulations.

6. Your Rights Under the GDPR

As a data subject residing within the EU, you possess extensive rights regarding your personal records under the GDPR:

• The right to access your data and receive a copy of it.
• The right to rectify or update any inaccurate or incomplete records.
• The right to erasure (“the right to be forgotten”) when data is no longer necessary.
• The right to restrict processing or object to how your data is processed.
• The right to data portability.
• The right to lodge an official complaint with the Maltese supervisory authority: the Office of the Information and Data Protection Commissioner (IDPC) (www.idpc.org.mt).

7. Cookies Policy

Our website utilizes strictly essential technical cookies to ensure core functionality:

• Technical Cookies: These cookies are required to manage your online user session, maintain security, and ensure that the contact form transfers data safely and successfully without interruptions.
• No Marketing Tracking: This website does not deploy third-party advertising, marketing, or behavioral tracking networks (such as Google Analytics or Meta Pixel). Your navigation remains private and non-profiled.

8. Contact Us

For any questions regarding this Privacy Policy, your rights, or data deletion requests, please contact the administrator directly at: info@muralis.mt